Lunarscape Audio – Privacy Policy

Effective Date: 6/12/2025

Lunarscape Audio (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information across our services, including when you interact with us via SMS (text messaging).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, billing information, and any other information you provide voluntarily.

• Project-Related Information: Audio files, creative briefs, and materials you submit for production work.

• Usage Data: Information collected automatically when you visit our website, such as IP address, device type, and pages viewed.

• Communication Data: Records of communications via email, phone, and SMS.
  

2. How We Use Your Information

We use the information we collect to:

• Deliver and manage our services

• Respond to inquiries and communicate about your projects

• Process payments and send invoices

• Maintain internal records

• Improve the functionality and performance of our website and services

• Send updates and confirmations via SMS for session reminders, service alerts, billing notices, and other relevant communications (see Section 5 below)
  

3. How We Share Information

We do not sell or rent your personal information. We may share information:

• With trusted third-party vendors (e.g., payment processors, hosting providers, SMS gateway providers) under confidentiality obligations

• When required by law or to protect our legal rights
  

4. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal data. However, no method of transmission over the Internet or via SMS is 100% secure. You are responsible for securing your login credentials and any device you use to communicate with us.

5. SMS Communications

By providing your phone number, you agree that Lunarscape Audio may send you transactional and service-related SMS messages, including:

• Appointment confirmations and reminders

• Project status updates

• Billing or payment notifications

• Urgent service alerts

We will not use SMS for promotional marketing unless you explicitly opt in.

You may opt out of SMS communications at any time by replying STOP to any message or by contacting us at info@lunarscapeaudio.com.

Standard messaging and data rates may apply depending on your mobile carrier.

6. Cookies and Analytics

Our website may use cookies and analytics tools (such as Google Analytics) to understand site usage and improve performance. You can control cookies through your browser settings.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletion

• Withdraw consent for communications, including SMS

• File a complaint with a data protection authority

To make a request, email us at [your email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us for prompt removal.

10. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

Contact Us

For questions or concerns about this Privacy Policy, or to request data changes:

📧 info@lunarscapeaudio.com
📞 877-698-0063